Owlcumen

AI features built for growing businesses

Working 24/7, so you don’t

Tell Owlcumen what you want to achieve, and it coordinates the tools for you.

Your AI business team

Four must-haves. One assistant.

Give fast, approved answers—even when your team is busy or closed.

Answer customers 24/7

Use business-approved information.

Qualify and book

Move good enquiries forward.

Keep work connected

Inbox, contacts, calendar and follow-up.

See the next priority

Keep the records, tasks and measures your business needs in view.

A preview of your next enquiry

See your next enquiry handled.

A demonstration only. No customer is contacted, booked or charged.

Included with every subscription

Need a feature? Just ask.

Make your dashboard work for your business. Every subscriber can request a custom feature to make more money, save time or solve a business challenge. If we can build it, we will—at no extra cost.

See a live demo

Complete feature suite

See all features.

58 connected capabilities5 business areasCore + optional Pro and Ultra
Your personal business assistantTell Owlcumen your goal. It coordinates the tools for you.All plans

Speak naturally to Owlcumen AI about what you want to achieve. It listens, brings together your authorised business information and coordinates the tools included in your plan to help you through it. Ask it to improve cash flow, find customers to follow up or prepare for tomorrow’s meetings. It prepares the work, asks for approval when needed and tells you what was completed and what still needs attention. More than a one-way interface, Owlcumen is your personal business assistant.

01Find opportunityBring relevant, review-ready prospects into view.1 feature

Lead Machine

Owl Pro

Research permitted public sources, assess fit and prepare relevant prospects for human review.

Lead Machine

Working sample · Owl Pro

Review first

Source identified

Approved public business directory

Permitted source selected for a defined service area.

Sample business information only. Owlcumen uses permitted public sources and keeps outreach under human control.

02Win more customersRespond quickly and move good enquiries forward.6 features

24/7 Customer Response

Core

Answer common questions when the business is busy or closed.

Embeddable AI Chatbot & API

Core

Add an approved Owlcumen assistant to your website or hosted client portal.

Website, Voice, SMS and Connected Channels

Core

Capture supported customer conversations in one connected system.

Enquiry Capture and Qualification

Core

Collect need, intent, urgency, location and contact details.

Bookings and Next Actions

Core

Move suitable enquiries towards a booking, sale, follow-up or person.

Smart Human Handover

Core

Give your team the conversation, customer context and next action together.

03Run with less adminKeep customer work, payments and follow-up together.29 features

Subcontractor Connections

Owl Pro

Share assigned jobs through revocable private invitations.

Van Stock & Inventory

Owl Pro

Track stock by location and cost materials used on jobs.

Customer Asset & Service Register

Owl Pro

Keep customer equipment, warranties and service history together.

Recurring Work & Service Reminders

Owl Pro

Schedule repeat jobs from saved service templates.

Suppliers & Purchase Orders

Owl Pro

Record suppliers, orders, partial deliveries and job-linked materials.

Live Time & Timesheets

Owl Pro

Turn approved job time into actual labour costs.

Field Job Records

Owl Pro

Keep photos, checklists, evidence and genuine customer sign-off with each job.

Progress Billing, Deposits & Retentions

Owl Ultra

Claim job stages and release held retentions without duplicate invoices.

Offline Field Mode

Owl Ultra

Capture field work offline and sync safely when connected.

Job Kits & Price Book

Owl Ultra

Reuse service prices and material bundles in quotes and jobs.

Customisable AI CRM and Pipeline

Growth & Scale

See each customer’s history, move opportunities through your pipeline and spot follow-up that needs attention. Choose the views and level of detail your team needs.

Customisable Overview

Core

Bring your important records, tasks and business measures into one view. Add, hide and arrange shortcuts around the way you work.

Theme-aware Tools workspace

Core

Book jobs, manage contacts and use supported business tools without losing your place. Arrange the workspace around trade, professional, retail or general work.

CRM Forecast, Attention Signals & Export

Growth & Scale

See weighted pipeline value, overdue follow-up, stalled opportunities and possible duplicate contacts, then export the current opportunity view when needed.

Job Scheduling & Dispatch Board

Core

Schedule waiting jobs, assign team members and track progress in the existing calendar.

Job Cost & Profit Tracker

Core

Compare labour, materials and linked expenses with quoted and invoiced revenue.

Extra Work & Variation Tracker

Core

Record customer approval for extra work and create its linked invoice once.

Receipt & Expense Manager

Owl Ultra

Photograph or upload receipts, link jobs and customers, and export expenses.

Compliance & Safety Document Organiser

Owl Ultra

Organise site documents, required paperwork and expiry dates.

Tools & Equipment Register

Owl Ultra

Track equipment, custody, warranty dates and maintenance history.

One Customer Inbox

Core

Keep conversations, opportunities and next actions in one place.

Paperwork Manager

Owl Pro

Extract and organise routine operational paperwork for review alongside customer and job records.

Basic CRM and essential follow-up

Core

Starter includes customer records, linked history, a next-action list and due dates. Growth and Scale add the AI pipeline, forecasts and relationship briefs.

Calendar and Follow-Up

Core

Keep appointments, promises and sales actions moving.

Accept Payments & Secure Pay Invoice

Core

Connect Stripe, PayPal or Square and route verified customers to hosted checkout, including eligible Apple Pay and Google Pay.

Xero & MYOB Accounting Hand-off

Core

When the provider connection is available, authorise the exact organisation, approve account and tax mappings, preview the hand-off and sync approved customer and sales-invoice records without duplicates.

Client Portal Payment QR

Owl Ultra

Create or upload a payment QR for the verified client portal.

Documents and Business Information

Core

Keep relevant operational information beside the work.

Business Knowledge

Core

Maintain services, pricing, locations, hours, policies and common answers.

04Stay in controlKeep important changes, limits and decisions visible.4 features

Watchtower

Owl Pro

Monitor approved websites, tenders, competitors and suppliers for changes worth reviewing.

Owlcumen Signal

Core

Keep important business information accurate and current.

Usage and Cost Control

Core

Keep service usage, provider costs and approved limits visible.

Human Control and Safety

Core

Escalate uncertainty and keep important decisions with people.

05Improve the businessSee what is healthy and what deserves attention next.17 features

Value Engine · personalised setup

Growth & Scale

Enter any industry and specialisation, then Go. AI suggests editable questions, checklists, priorities and monitoring topics. Refine or restart from the settings cog; an editable template is available if AI is unavailable.

Value Engine · AI Prefill & ongoing updates

Growth & Scale

Give permission for AI Prefill to use your saved business information to set up and refine Value Engine. New dashboard activity feeds evidence updates and enabled internal review rules. You can refine the setup and manage assistance preferences; customer messages and financial decisions remain subject to their approval controls.

Value Engine · Finance Manager

Growth & Scale

Open a large, centred finance workspace with three at-a-glance summaries: recorded income, reviewed expenses and potential deductions. Use Income & Expenses, Deductibles and Upload Records tabs, source-linked originals, editable AI suggestions, Australian financial-year/date filters and CSV export. First-use consent and accountant review apply; unreadable files need manual entry.

Value Engine · Money Board & opportunity scan

Growth & Scale

Review evidence-led next actions for quotes, invoices, enquiries, repeat business and costs. Assign, snooze or prepare a draft with human review.

Value Engine · Value Statement

Growth & Scale

Trace recorded actions to later invoice and payment evidence. Keep potential, associated revenue, collected cash and owner estimates separate; export the statement.

Value Engine · Profit, costs & cashflow

Growth & Scale

Review recorded profitability, supplier costs, receivables and customers. Missing evidence stays unknown.

Value Engine · Custom playbooks & repeat business

Growth & Scale

Use cross-industry templates or build your own questions and delivery checklists. Link service plans to existing recurring-work tools when your add-on includes them.

Value Engine · Review automations

Growth & Scale

Test and enable internal rules to create reviews, prepare drafts and assign owners, with execution history.

Value Engine · Knowledge, memory & proof

Growth & Scale

Check stored knowledge, retain approved business insights, record customer feedback and prepare evidence-backed proof drafts for review.

Value Engine · Decision room

Growth & Scale

Explore price, conversion, capacity, cost and payment-timing scenarios using your recorded baseline. Scenarios are not forecasts.

Owlcumen AI · Business workflows

Core

See handled work, decisions and opportunities together. Prepare reminders or approve defined procedures with duplicate protection, contact hours and a daily limit. Available actions follow your subscription.

Owlcumen AI · Shared business memory

Core

Save confirmed preferences and corrections once for use across subscribed AI features. Current records remain authoritative for prices and availability.

Owlcumen Health Score

Core

See a live 0–100 view of strengths, pressure points and next reviews.

Money Wizard · Reactivate

Owl Pro

Find dormant customer relationships and prepare reviewable follow-up.

Reviewable general information—not guaranteed financial outcomes.

Money Wizard · Close & Collect

Owl Ultra

Add proposal and invoice follow-up while retaining customer reactivation.

Reviewable general information—not guaranteed financial outcomes.

Expandable Overview Analytics

Core

Review enquiry activity, lead movement, follow-up and operating trends together. Expand the detail when you need it.

Continuous Improvement

Core

Use reviewed outcomes and approved corrections to improve future handling.

Optional capability packs

Start simple. Add more power later.

Growth and Scale include AI CRM in the connected core workspace. Pro and Ultra add specialist operational depth while keeping the work, records and next actions in one place.

Optional add-on

Owl Pro

$349

/month · no GST charged

Add prospecting, paperwork, monitoring and customer reactivation.

1 additional user

Within your plan’s shared device allowance.

Lead Machine

Permissioned prospect research and review-ready lead lists.

Paperwork Manager + Watchtower

Organise paperwork and monitor approved sources.

Money Wizard · Reactivate

Bring dormant customer opportunity back into view.

Subcontractor Connections

Share assigned jobs through revocable private invitations.

Van Stock & Inventory

Track stock by location and cost materials used on jobs.

Customer Asset & Service Register

Keep customer equipment, warranties and service history together.

Recurring Work & Service Reminders

Schedule repeat jobs from saved service templates.

Suppliers & Purchase Orders

Record suppliers, orders, partial deliveries and job-linked materials.

Live Time & Timesheets

Turn approved job time into actual labour costs.

Field Job Records

Keep photos, checklists, evidence and genuine customer sign-off with each job.

Optional assisted enablement $799Start Growth + Owl Pro

Optional add-on

Owl Ultra

$549

/month · no GST charged

Add customer continuity and deeper commercial insight.

Everything in Owl Pro, plus:

2 additional users

Within your plan’s shared device allowance.

Receipt & Expense Manager

Capture original receipts, link jobs and export expenses.

Compliance & Safety Document Organiser

Keep required paperwork and expiry dates visible.

Tools & Equipment Register

Track equipment, custody, warranties and maintenance.

Client Payment QR

Give verified clients a fast route to payment.

Close & Collect + Reactivate

Progress proposals, invoices and dormant customer opportunities.

Progress Billing, Deposits & Retentions

Claim job stages and release held retentions without duplicate invoices.

Offline Field Mode

Capture field work offline and sync safely when connected.

Job Kits & Price Book

Reuse service prices and material bundles in quotes and jobs.

Optional assisted enablement $1,499Start Growth + Owl Ultra

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